Debt & Collections
Accounts in Arrears
4
active debt accounts
Total Arrears
£2,019.21
outstanding balance
Active Plans
1
payment plans in force
Vulnerable Accounts
1
flags raised
| Customer | Arrears | Stage | Vulnerability | Plan Status | Next Action | |
|---|---|---|---|---|---|---|
Emma Clarke ACC-00003 | £85.20 | Monitoring | — | No plan | 22 Apr 2026 | View → |
David Okafor ACC-00008 | £111.48 | Contact Attempted | — | Active | 14 May 2026 | View → |
Margaret Wilson ACC-00011 | £579.37 | Formal Notice | 3 flags | Breached | 30 Apr 2026 | View → |
Northern Wind Energy Ltd ACC-00012 | £1,243.16 | Formal Notice | — | No plan | 30 Apr 2026 | View → |
1 account has active vulnerability flags. Review before escalating collection stages — Ofgem protections apply.